Support & Knowledge Base
All you need to know
Public training formats – all key information at a glance
SIT-Trainings in Deutsch
D-A-CH-Region
- Onboarding
- Zeitplan
- Zugriff auf die Lernumgebung
- Benötigte Hard- und Software
SIT Trainings in English
UK, Nordics, Western Europe
- Check-in
- Schedule
- How to access the course
- Required Hard- and Software
QNAP-Certified-Trainings
D-A-CH-Region
- Onboarding
- Zeitplan
- Zugriff auf die Lernumgebung
- Benötigte Hard- und Software
wilkon.StreamingCube
Product support and documentation
Documentation
Your wilkon.StreamingCube is tailored to your individual requirements. As a result, the documentation is also customised specifically for your device. Please scan the QR code on the front of your wilkon.StreamingCube to access the most up-to-date version of the product documentation.
Contact Product Support
- Telephone support during our office hours (see below).
- Contact support outside office hours via email or ticket system
- Scan the QR code on your wilkon.StreamingCube for further details.
Customer Information
Handling bookings and orders
Course bookings
- Booking online or by phone
- Withdrawal and cancellation
- Event cancellations
Prices & shipping
- Price labelling
- Delivery / Shipping Costs
- Delivery status / Delivery times